Administrative Assistant

Position Summary:

The Administrative Assistant supports Fierce Creative Solutions' daily operations by managing administrative tasks, bookkeeping, HR support, team collaboration, and special projects. This role requires strong organizational skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced, creative environment.

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Key Responsibilities

Administrative Support

• Manage office supplies, correspondence, and scheduling.
• Ensure timely and professional communication across all channels.
• Maintain confidentiality and professionalism in handling sensitive information.

Bookkeeping & Financial Support

• Process invoices, expense reports, and financial transactions with accuracy.
• Maintain organized financial records and assist in financial reporting.
• Manage Accounts Payable and Accounts Receivable 
• Ensure financial records are accurate, process transactions efficiently, and resolve discrepancies promptly to meet reporting deadlines.

Team Collaboration & Communication

• Facilitate communication and coordination between departments to streamline workflow and improve efficiency.
• Prepare and distribute meeting agendas and notes in a timely manner.
• Assist in planning and executing team-building activities.

HR & Employee Support

• Complete onboarding and offboarding tasks within required timeframes.
• Maintain accurate employee records and provide HR-related support.
• Assist in coordinating employee benefits and policy communications.

Special Projects & Process Improvements

• Take ownership of projects that enhance efficiency and team productivity.
• Gather and analyze information to generate accurate reports and insights.
• Proactively identify and implement process improvements.

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Performance Expectations

• Ensure timely and accurate completion of administrative and bookkeeping tasks.
• Maintain an organized and efficient office environment.
• Provide proactive support to leadership and team members.
• Uphold Fierce Creative Solutions’ core values in all responsibilities and interactions.
• Identify opportunities for process improvements and contribute to company-wide efficiency.

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Core Values in Action

• Uncompromising Excellence: Ensure administrative tasks and financial processes are executed with precision and attention to detail.
• Courageous Creativity: Bring innovative solutions to improve efficiency and workflow across teams.
• Continually Growing: Develop skills and knowledge to support company operations effectively.
• Unwavering Execution: Manage responsibilities with efficiency, meeting all deadlines and expectations.
• Energetically Unified: Foster collaboration and maintain strong communication across all teams.

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Qualifications

• Experience in an administrative or office support role.
• Strong organizational and multitasking abilities.
• Proficiency in bookkeeping and accounting principles.
• Excellent written and verbal communication skills.
• Ability to handle confidential information appropriately.
• Proficiency in QuickBooks Online and relevant software.
• Proactive problem-solving skills and the ability to work independently.
• Strong interpersonal skills, with the ability to navigate a creative and fast-paced work culture.

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Work Environment & Conditions

• Primarily an in-office role with potential for hybrid work depending on business needs.
• May require occasional travel for company events or off-site meetings.